Subprocessors
Last updated: September 4, 2025
Sena uses carefully selected third-party providers ("subprocessors") to help us deliver our services. These subprocessors may process limited personal data (such as email, LinkedIn profile information, or transcripts) on our behalf.
We review all vendors for security and data protection practices, and we sign Data Processing Agreements (DPAs) with each of them.
Categories of subprocessors
We rely on providers in the following categories:
Cloud hosting and infrastructure (servers, storage, backups, networking)
AI providers for speech-to-text (STT), text-to-speech (TTS), and natural language processing
Analytics and monitoring (usage analytics, error tracking, performance monitoring)
Communications (transactional emails, surveys, notifications)
Payments (for processing subscription or service fees)
Current subprocessors
| Category | Provider (example) | Location | Purpose |
|---|---|---|---|
| Cloud hosting & storage | DigitalOcean | USA/EU | Application hosting, data storage |
| Cloud hosting & storage | ChromaDB | USA/EU | Application hosting, backups |
| AI voice & language | Vapi and TTS/STT providers such as Deepgram, Cartesia, ElevenLabs | USA/EU | Speech-to-text, text-to-speech, conversation processing |
| AI Providers | Google Cloud, OpenAI | USA/EU | Sena AI capabilities |
| Email & notifications | Resend | USA/EU | Transactional emails and notifications |
| Payments | Stripe | USA/EU | Payment processing |
Updates
We may add or replace subprocessors as our technology stack evolves. When we do, we update this page.
If you have questions about our subprocessors, please contact us at privacy@joinsena.com.