Use case: guided executive tours
You guide executives across a big show for two hours. Then the tour ends, and the rest of the floor is still there. Sena keeps the tour going on WhatsApp. Each delegate gets exhibitors that match what they asked for, and you learn what your delegations wanted.
Last updated 8 October 2026
411
conversations at VivaTech 2026, and Sena started none of them
1,672
recommendations for Explorer Tour delegates and their guides
1 QR
code at the end of each tour. Hub Institute did nothing else to promote Sena
Agencies and media groups that run guided tours, study trips and learning expeditions for executives at large shows.
Your delegates are senior and short on time. They paid for a curated view of the floor. Your guides know the floor well, but one guide cannot walk with every delegate all day.
At the last stand of the tour. After that, the delegate is alone in a hall with thousands of exhibitors.
The delegate came with a reason, like a supplier to find or a startup to meet. The tour covered two hours of the floor. The rest of the day decides if the trip was worth the ticket, and you have no part in it.
A QR code on the last stop of the tour. One scan opens a chat with your agent on WhatsApp.
The delegate types who they are and what they want, or sends a voice note. Sena answers with exhibitors and sessions from the show list, filtered by sector and role.
At VivaTech 2026, delegates gave it real work. One asked for a themed route of five or six stands in two hours. Another wanted a company profile on the spot, and a third asked Sena to take notes.
Your tour agent
online
The tour is over and I am CFO of an insurer. Which three startups on claims do I see before 18:00?
16:05
Three claims startups, all in Hall 1:
K21: photo claims for car damage.
K40: fraud checks on claim files.
L08: claims chat for customers.
Want one line on each, for your notes?
16:05
Yes. Then take notes for me after each stand.
16:06
What your delegations came to find, ranked, in their own words. The tours had no registration form to tell you this.
Which exhibitors Sena recommended, and how often, stays with you. We do not publish it.
Yes. Hub Institute runs the official Explorer Tours at VivaTech, and used Sena in 2026.
The floor had 2,996 exhibitors and 260 sessions. Sena made 1,672 recommendations. Delegates started 411 conversations, and one in four ran to three messages or more. The longest ran to 119 messages. Read the VivaTech case study.
The weak number: of the 411 people who opened the chat, about seven in ten typed a message. Promotion was one QR code at the end of each tour. When Les Entrepreneurs Haute-Garonne put an opt-in on its registration form, 76% of members opted in.
Send us the exhibitor and session lists, put a QR code at the end of each tour, and tell us which numbers belong to your guides.
Delegates start every conversation, so Sena writes to nobody first. The WhatsApp Business policy sets stricter rules for a business that writes first. The full list is on what it takes to set up Sena. Prices are on the pricing page.
The delegate stays on the floor without a guide. With Sena, they scan a QR code at the end of the tour and keep a guide in their pocket. At VivaTech 2026, delegates started 411 conversations this way.
No. At VivaTech, Hub Institute had no attendee list for Sena and Sena sent no first message. Every conversation started when a delegate scanned the code.
Yes. At VivaTech, 23 Hub Institute guides used Sena to prepare and run their tours. Their picks then reached the delegations a second time.
At VivaTech, delegates wrote in two languages: about 51% in French and 38% in English. Tell us which languages your guests use when we set up your event.
Yes, if the trip visits a show or a programme with many companies. Sena needs a list of those companies to recommend from.
Fifteen minutes. Bring the exhibitor list. We show you what one delegate sees after your tour ends.
Book 15 minutesSource: Hub Institute, VivaTech 2026. Sena served the Explorer Tour delegations only.